Telephone triage and digital triage aim to improve access to general practice by making early clinical decisions with signposting where necessary. However, the impact of triage systems on health and care inequalities remains uncertain. This brief examines the differential impacts of telephone and digital triaging systems on disadvantaged groups.
The NHS policy for free primary healthcare has proven insufficient to remove barriers for unwell migrants. This brief presents current available evidence relating to what works to address inequalities for people seeking asylum, migrants and refugees accessing primary care.
There are substantial inequalities in the uptake of cervical screening across socioeconomic and ethnic groups. This brief summarises the evidence on what works to address inequalities in cervical screening and provides recommendations for health practitioners and policymakers.
Self-referral of patients directly to specialist services may help relieve pressure from GPs; however, concerns have been raised that this may increase inequalities. This brief presents recommendations to mitigate the potential of self-referral to increase inequalities.
